You can request a custom made item made for you.
Please, contact us about your custom order via email: cutellamb@gmail.com
We start working on custom orders after payment.
If you buy more than one toy from our shop, we will return all the excess shipping amount payed by you.
Processing time
The time we need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
We accept returns and cancellations
Contact us within: 10 days of delivery;
Ship items back within: 21 days of delivery;
Request a cancellation within: 12 hours of purchase.
We don't accept exchanges
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy
We will use the following information when you buy an item from our shop:
your name and address.
This information is required for the purpose of shipping and handling your order only.
We do not require any other personal information from my customers.
1) We will NOT share your name and address with any other third parties to assure your privacy.
2) We communicate with our shoppers & buyers via an email provided by them after an order is made.
3) We do not send newsletters, spam or targeted emails of any kind.
ALL OF THE ABOVE APPLIES TO ALL ORDERS WORLDWIDE.
As a seller I have to share my personal information with you:
Name: Linda Abukhadrus
Address: Gogolevskaya street - 76, apt. 2,
Tula, Russia
300041
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